Subprocessors

Last Updated: 26 February 2026

This page provides transparency regarding third-party service providers (“Subprocessors”) engaged by Karsaaz EBS Ltd to support the delivery, security, and operation of our services.

1. What Is a Subprocessor?

A Subprocessor is a third-party service provider that processes personal data on behalf of Karsaaz EBS Ltd in connection with our website, products, or related services. Subprocessors operate under contractual agreements and are required to maintain appropriate security and data protection standards.

2. Categories of Subprocessors

Karsaaz EBS may engage service providers in the following categories:

A. Cloud Hosting & Infrastructure

Providers that support secure hosting, storage, and computing infrastructure.

B. Communication & Email Systems

Providers that support email delivery, collaboration tools, and operational communication.

C. Analytics & Monitoring

Tools used to understand website usage, improve performance, and maintain system stability.

D. Payment Processing (Where Applicable)

Third-party payment processors used for billing and transaction handling where applicable.

E. Customer Support & CRM Systems

Systems used to manage inquiries, support requests, and customer communications.

F. AI & Automation Providers (Where Applicable)

Third-party AI or language-processing systems used to enable certain assistive features across our products.

3. Intra-Group Processing

Karsaaz operates through affiliated group entities in:

Internal data transfers occur under group-level data protection arrangements aligned with applicable data protection laws and appropriate contractual safeguards where required.

4. Updates

We may update our subprocessors as services evolve. Specific providers within these categories may change over time.

Where required by applicable law or customer contract, specific subprocessor names may be provided in product-specific notices, DPAs, or supporting procurement documentation.

5. Contact

privacy@karsaaz.com

Communications may be centrally coordinated by Karsaaz EBS Ltd (UK) and relevant group teams.